UCaaS Solutions for Modern Business
Get the power of UCaaS
Telyra by TemperdTek delivers a reliable, scalable Unified Communications as a Service (UCaaS) platform that brings calling, messaging, meetings, and contact center into one secure cloud. With geo-redundant U.S. data centers and optional HIPAA-ready configurations, you get enterprise features without enterprise complexity.
Why UCaaS from Telyra?
1) Proven reliability – Our platform is architected for high availability with multiple U.S. data centers and automatic failover. Your teams stay connected during peak periods and unforeseen events.
2) One platform, many channels – Voice, SMS/MMS, team chat, video meetings, faxing, and contact center tools run on a single pane of glass. No more app-sprawl.
3) Integrations that matter – Connect your phones and queues to everyday tools like Microsoft Teams (learn about Teams Phone here) and popular CRMs to speed up workflows and improve reporting.
(Outbound link: Microsoft’s Teams Phone overview)
4) Security & compliance – Options aligned to HIPAA Security Rule safeguards, plus support for Kari’s Law and the RAY BAUM’S Act for emergency calling and dispatchable location.
(Outbound links: HHS HIPAA Security Rule; FCC Kari’s Law; FCC RAY BAUM’S Act)
5) Scale as you grow – Add users, numbers, and features in minutes. Whether you’re a remote-first startup or a multi-site enterprise, Telyra scales cleanly.
6) Cost control with clarity – Simple seat-based pricing, optional add-ons, and usage reporting. Stop paying for overlapping tools.
7) Expert support – U.S.-based engineers who live and breathe UCaaS, plus onboarding, number porting, and training included in most plans.
Key Features
Cloud Voice & PBX – HD calling, auto attendants, ring groups, music on hold, call park, intercom/paging, call recording (with long-term archive options).
Teams Integration – Keep Teams as your softphone while Telyra powers PSTN with advanced routing and E911.
Contact/Call Center – Skills-based routing, wallboards, call-back queues, whisper/barge, and analytics.
Messaging – Business SMS/MMS with shared inboxes and audit trails.
Meetings & Collaboration – Secure audio/video conferencing, screen share, and file handoff.
Mobility – iOS/Android apps and desktop softphone so your number goes where you go.
E911 & Compliance – Support for dispatchable location, notifications, and compliance logging.
Admin & Analytics – Self-service portal for users, numbers, devices, and detailed CDRs/QoS metrics.
Add-ons: Auto Attendants, advanced call recording retention, faxing (including HIPAA-compatible options), and premium analytics.
Who It’s Great For
Healthcare & Professional Services needing HIPAA-aligned options and secure messaging
Multi-site Retail/Franchise needing consistent auto attendants and centralized reporting
Distributed Teams standardizing on Teams or CRM calling
Contact Centers seeking modern queueing and coaching tools without legacy costs
Simple Next Steps
Discovery – We map users, numbers, call flows, and integrations.
Pilot – Validate call quality, routing, and Teams/CRM workflows.
Migrate – We handle porting, device provisioning, and training.
Go Live – Monitor KPIs and fine-tune queues and reporting.
FAQs
What is UCaaS?
Unified Communications as a Service consolidates calling, messaging, meetings, and contact center into a single cloud platform you subscribe to rather than own.
Does it work with Microsoft Teams?
Yes. We can power PSTN for Teams users, maintain existing call flows, and keep compliance features such as E911 notifications.
Can you support HIPAA needs?
We offer configurations to support HIPAA-related safeguard requirements and can guide you on BAA and handling PHI within calling/messaging workflows.
HHS HIPAA Security Rule overview
How long does migration take?
Typical small deployments complete in days; multi-site/complex call centers may take a few weeks depending on porting and training.
What about E911 compliance?
We support Kari’s Law and RAY BAUM’S Act requirements including direct 911 dialing, notifications, and dispatchable location management.
